At 718sp, we believe gambling should always be a source of entertainment — never stress, debt, or anxiety. Whether you're placing a PSL bet from Lahore or spinning slots in Karachi, we want every session to stay fun, controlled, and within your means. This page outlines the tools, policies, and resources we have in place to help you do exactly that.
Six pillars of player protection built into every part of the 718sp platform
Every 718sp account is subject to mandatory identity and age verification. We use licensed KYC providers to confirm that all players are 21 years of age or older before any withdrawals are processed. Accounts found to belong to underage players are closed immediately and balances returned.
Set a daily, weekly, or monthly cap on how much PKR you can deposit into your 718sp account. Limits take effect immediately when reduced and can only be increased after a mandatory cooling-off period, giving you time to think before raising your spending ceiling.
Cap the maximum amount you are willing to lose within a set time period. Once your loss limit is reached, 718sp will automatically restrict further wagering until the limit period resets. This is one of the most effective tools for staying in control of your gaming budget.
Set a maximum continuous play duration for your 718sp sessions. When your time limit is reached, you'll receive a clear notification and automatic logout. It's easy to lose track of time when the PSL is in full swing — this tool makes sure you take a break when you need one.
Take a short break from 718sp for a self-selected period — 24 hours, 7 days, 30 days, or longer. During a cooling-off period, your account is suspended and you will not receive any promotional communications from us. Your account resumes automatically when the period ends.
If you feel that gambling is negatively affecting your life, you can request permanent self-exclusion from 718sp at any time. Once a self-exclusion is in place, your account will be closed, marketing emails stopped, and 718sp will take reasonable steps to prevent you from re-registering for the duration of your exclusion.
All responsible gaming tools on 718sp are accessible directly from your account settings without needing to contact support first. Here's how to set them up in a few simple steps.
Access your account via the 718sp Login page using your registered email and password. All responsible gaming controls are housed in the account settings section once you are logged in.
Inside your account dashboard, locate the "Responsible Gaming" tab. This section contains all available player protection tools including deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion requests.
Choose the tool that best fits your current needs. Enter your desired limit amount or time period. Reductions take effect immediately. Increases and removals are subject to a mandatory 24-hour to 7-day cooling-off period depending on the tool type.
If you are struggling to set a limit yourself, or if you want to request self-exclusion urgently, contact our 24/7 live chat support team. Self-exclusion requests made via live chat are actioned within one hour of verification.
Go through these questions honestly. If you answer "yes" to two or more, it may be worth speaking to someone or using one of our responsible gaming tools.
Do you find yourself gambling with money set aside for essentials like rent, groceries, or utility bills?
Have you tried to cut down on gambling but found it difficult or impossible to stop once you start?
Do you chase losses — meaning you continue gambling to try to win back money you have already lost?
Has gambling caused tension or arguments in your family relationships or friendships in Karachi, Lahore, or wherever you are based?
Do you feel restless, irritable, or anxious when you are not gambling or when you try to stop?
Have you borrowed money or sold possessions in order to fund your gambling activity?
Do you spend more time or money gambling than you originally intended when you first started a session?
Problem gambling can develop gradually. Recognising the early signs in yourself or someone you know is the first step toward getting things back on track.
Cap your daily, weekly, or monthly PKR deposits. Reductions are instant; increases require a cooling-off period of up to 7 days.
Set via: Account Settings → Responsible GamingReceive automatic notifications and optional logout after a session duration you define — from 30 minutes up to 8 hours.
Set via: Account Settings → Responsible GamingTake a short break or request permanent self-exclusion. Self-exclusion requests are processed within 1 hour and cannot be reversed for the elected period.
Set via: Account Settings or Live Chat SupportPractical advice that every 718sp player in Pakistan should keep in mind
Our formal commitments under our international gaming licence framework
International Licensing: 718sp operates under an international gaming licence that includes mandatory responsible gaming obligations. These obligations require us to provide player protection tools, enforce age verification, train our support staff in problem gambling recognition, and report on responsible gaming compliance. Our responsible gaming framework is reviewed and updated regularly in line with international best-practice standards.
718sp mandates identity and age verification for all account holders. Verification is required before any withdrawal is processed. Accounts suspected of being held by players under 21 are suspended immediately pending investigation. Any account confirmed as belonging to a minor is permanently closed and the matter is escalated in accordance with our licence obligations.
When a self-exclusion is active on a 718sp account, we take the following steps: the account is locked, all promotional communications are stopped, and we make reasonable technical efforts to prevent the player from opening a new account during the exclusion period. Players who attempt to circumvent an active self-exclusion should contact our support team to reinforce their exclusion.
718sp's platform monitors account activity for behavioural patterns associated with problem gambling — including rapid increase in deposit frequency, large loss sequences, and extended uninterrupted play sessions. Where our systems flag a concern, our responsible gaming team may reach out to the affected player by email or live chat to offer support and information about available tools.
All 718sp customer support agents receive regular training in problem gambling recognition and responsible gaming support protocols. Our agents are trained to handle sensitive disclosures with empathy, to provide information about self-exclusion without pressure, and to escalate cases where a player appears to be in serious distress.
Need to request self-exclusion urgently? Contact 718sp's 24/7 live chat support directly. Tell the agent you want to self-exclude and they will action your request within one hour of identity verification. You do not need to give a reason. Your request will be treated with full confidentiality and respect.
Cricket betting, live casino, and slots — all available in PKR with full player protection tools built in. Set your limits before you start and keep every session enjoyable. 21+ only.
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