718sp Privacy Policy

1Who We Are

718sp ("the Company," "we," "us," or "our") operates the online casino and sports betting platform accessible at https://718sp.asia. For the purposes of applicable data protection legislation, 718sp is the data controller in respect of the personal data collected from players registered on the platform.

718sp serves players primarily in Pakistan and processes all financial transactions in Pakistani Rupees. Our platform offers cricket betting — including PSL markets — live dealer casino games, and a slots library. This Privacy Policy applies to all aspects of the 718sp platform and to all personal data collected in connection with your use of our services.

If you have questions about how 718sp handles your personal data, contact our data support team via live chat or at the email address provided in Section 15 of this policy.

2Data We Collect

718sp collects the following categories of personal data from account holders and visitors to the platform:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless directly relevant to a responsible gaming assessment conducted at your request.

3How We Collect Your Data

718sp collects personal data through the following means:

• Direct submission: Data you provide when registering a 718sp account, completing the KYC process, submitting a deposit or withdrawal request, contacting our support team, or participating in a promotion;
• Automated collection: Technical data collected automatically when you access the 718sp platform, including IP address, device identifiers, and session activity logs, gathered through cookies and server-side logging;
• Third-party sources: Identity and address verification data received from licensed KYC providers; fraud risk signals from payment processors such as JazzCash and EasyPaisa; and publicly available sanctions and PEP screening databases used as part of our anti-money laundering obligations.

718sp does not purchase personal data lists from data brokers or any third-party commercial data suppliers.

4Why We Use Your Data

718sp processes your personal data for the following defined purposes:

• Account operation: To create, maintain, and administer your 718sp account, including managing your login credentials, account balance, and transaction history;
• Identity and age verification: To confirm that you are aged 21 or above and that your identity matches the details provided at registration, as required by our international gaming licence conditions;
• Payment processing: To facilitate PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, and USDT TRC20;
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised account access;
• Regulatory compliance: To meet our obligations under applicable international gaming regulations and anti-money laundering frameworks;
• Responsible gaming: To monitor account activity for signs of problem gambling and to administer self-exclusion, deposit limit, and cooling-off requests;
• Customer support: To respond to your queries, complaints, and requests via live chat and email;
• Platform improvement: To analyse usage patterns and improve the features, performance, and content of the 718sp platform;
• Marketing communications: To send you promotional offers and platform updates where you have provided consent to receive such communications.

5Legal Basis for Processing

718sp relies on the following legal bases for processing your personal data:

• Contractual necessity: Processing required to provide you with the services described in the 718sp Terms & Conditions, including account management, payment processing, and customer support;
• Legal obligation: Processing required to comply with applicable anti-money laundering laws, gaming licence conditions, and regulatory reporting requirements;
• Legitimate interests: Processing carried out for fraud detection, platform security, and responsible gaming monitoring, where such interests do not override your fundamental privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

6Sharing Your Data

718sp does not sell your personal data. We may share personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, and USDT TRC20 network operators, to facilitate deposits and withdrawals;
• KYC and identity verification providers: Licensed third-party services used to verify your identity and age as required by our gaming licence;
• Fraud and AML screening services: Providers of sanctions list screening, PEP checks, and transaction monitoring tools used to comply with anti-money laundering obligations;
• Game content providers: Third-party game studios who supply live dealer games and slot content may receive anonymised session data for game performance purposes — they do not receive your identity or payment data;
• Regulatory authorities: Gaming regulators, financial intelligence units, and law enforcement agencies where disclosure is required by law or court order;
• IT and infrastructure providers: Cloud hosting and server management providers who process data on our behalf under strict data processing agreements.

7Cookies and Tracking

718sp uses cookies and similar tracking technologies to operate the platform, maintain your session, detect fraud, and — where you have consented — to analyse usage patterns and deliver relevant promotional content.

The following categories of cookies are used on the 718sp platform:

• Essential cookies: Required for the platform to function. These include session authentication cookies and security tokens. These cannot be disabled without disrupting your use of the platform;
• Functional cookies: Used to remember your preferences such as language settings and preferred payment method;
• Analytics cookies: Used to understand how players interact with the platform, which pages are most visited, and where technical errors occur. These are activated only with your consent;
• Marketing cookies: Used to deliver promotional content relevant to your account activity. Activated only with your explicit consent.

You may manage your cookie preferences at any time through the cookie settings panel accessible from the platform's footer. Withdrawing consent for non-essential cookies will not affect your ability to use core platform features.

8Data Retention

718sp retains personal data for the following periods, after which data is securely deleted or anonymised:

• Active account data: Retained for the duration of your account's active status plus five years following account closure, in compliance with anti-money laundering record-keeping requirements;
• KYC and identity documents: Retained for a minimum of five years from the date of submission, or longer if required by applicable regulatory obligations;
• Transaction records: Retained for a minimum of five years from the date of each transaction;
• Customer support communications: Retained for three years from the date of the interaction;
• Technical and usage logs: Retained for up to 12 months for security and fraud investigation purposes;
• Marketing consent records: Retained for the duration of your consent and for three years following withdrawal of consent, as evidence of the consent record.

Where 718sp is required by a regulatory authority or court order to retain data beyond these standard periods, we will comply with that requirement and notify you where legally permitted to do so.

9Your Rights

As a 718sp account holder, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our support team via 24/7 live chat or by email as described in Section 15.

718sp will not charge a fee for handling data rights requests submitted in good faith. Where a request is manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or decline the request, with written reasons provided.

10Data Security

718sp implements the following technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration:

• SSL/TLS encryption: All data transmitted between your device and the 718sp platform is encrypted using industry-standard TLS protocols;
• Encrypted data storage: Personal data and financial records stored in 718sp's systems are encrypted at rest using AES-256 encryption;
• Access controls: Access to personal data within 718sp's systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of data access required to perform their specific role;
• Two-factor authentication: Account access on the 718sp platform supports two-factor authentication to reduce the risk of unauthorised login;
• Regular security audits: 718sp conducts periodic security assessments of its platform infrastructure and internal data handling procedures;
• Staff training: All 718sp staff with access to personal data receive regular data protection training.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. 718sp will notify affected players promptly in the event of a confirmed data breach that poses a risk to their rights or interests.

11Children and Minors

If you believe that a minor has registered an account on the 718sp platform using false age information, please report this to our support team immediately via live chat. 718sp takes the protection of minors seriously and acts on such reports as a matter of priority.

Parents and guardians are encouraged to make use of parental control software to prevent underage individuals from accessing online gambling platforms. 718sp supports and recommends the use of such tools as part of a responsible approach to internet safety in the home.

12International Data Transfers

718sp operates as an internationally licensed gaming platform. As a result, personal data collected from Pakistani players may be transferred to and processed in countries outside Pakistan, including countries where 718sp's infrastructure providers, KYC partners, and game content studios are based.

Where such international transfers occur, 718sp ensures that appropriate safeguards are in place to protect your personal data, including:

• Data processing agreements with all third-party recipients that include binding data protection obligations;
• Transfer to countries or organisations that provide an adequate level of data protection as assessed by recognised international frameworks;
• Application of standard contractual clauses where transfers are made to jurisdictions without a formal adequacy determination.

By registering a 718sp account, you acknowledge and consent to the international transfer of your personal data as described in this section.

13Marketing Communications

718sp may send you promotional emails, SMS notifications, and in-platform messages about bonuses, PSL betting offers, new game launches, and other platform updates. These communications are sent only where you have provided consent to receive them at the time of registration or through your account communication preferences.

You may withdraw your consent to receive marketing communications at any time by:

• Clicking the unsubscribe link included in any 718sp marketing email;
• Updating your communication preferences in the notifications section of your 718sp account settings; or
• Contacting the 718sp support team via live chat and requesting removal from marketing lists.

Withdrawal of marketing consent will not affect your ability to receive transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts. These operational communications are sent on the basis of contractual necessity and cannot be opted out of while your account remains active.

14Changes to This Policy

718sp reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or platform features. Where changes are material — meaning they significantly affect how your personal data is used or your rights as a data subject — we will notify you in advance by email to your registered address.

The effective date shown at the top of this document will be updated each time a new version of the Privacy Policy is published. We encourage you to review this page periodically. Your continued use of the 718sp platform following notification of changes constitutes your acknowledgement of the updated policy.

This Privacy Policy was last reviewed and updated on 1 January 2026.

15Contact and Data Requests

For all privacy-related enquiries, data rights requests, or concerns about how 718sp handles your personal data, please contact our support team through the following channels:

• Live Chat: Available 24/7 directly on the 718sp platform — the fastest way to reach us for account-related data requests;
• Email: [email protected] — please note this address is displayed as plain text only and is not a clickable link.

When submitting a data rights request, please include your registered username and a description of the specific right you wish to exercise. For access and erasure requests, we will require identity verification before processing to ensure that data is not disclosed or deleted in response to fraudulent requests.

718sp aims to respond to all privacy-related requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days and will notify you of the extension in writing.

If you are unsatisfied with 718sp's handling of a data rights request or privacy complaint, you may escalate the matter to the relevant data protection supervisory authority applicable under 718sp's operating jurisdiction.